August 9, 2022

4 ways your NDIS and Aged Care business can reduce costs with a QMS

This is a guest post from CentroAssist.

Disability service providers face the same constraints as other commercial businesses. They all share the same struggles about rising operational costs and impact to workforce productivity, including: 

  • Difficulty establishing new business processes: knowing where to invest to make the most difference in growth and sustainability for their organisation.  
  • Worrying about their profitability, pricing, and costs to ensure they deliver the best value to their clients. 
  • Excessive administrative burden: being overwhelmed by data, reports, audits, and administrative systems.
  • Experiencing challenges adopting new technologies: conflicting systems, transferring knowledge, and capturing process.

These factors influence the quality of supports, participant outcomes, innovation and broader sustainability.

You may be finding that your NDIS business is running into similar issues relating to cost deficiencies, poor workflows, and inundation of paperwork across multiple systems. Are your employees relying on a folder on the shelf that is paper based, unused, and always out-of-date? This can add to the cost of compliance and the likelihood of errors. 

There are several cost-reducing measures that your NDIS business can adopt today to increase your business’ bottom line and improve productivity. Streamlining your processes with an integrated Quality Management System (QMS) can be one of the key solutions to help you save time and money. 

Let’s look at four ways you could save money by shifting your systems and processes to a centralised framework with a QMS:

  1. Integrate Systems
    By integrating all your systems and processes into one central framework, you’ll be able to manage, evaluate the current state and improve your organisation. It will give you a better understanding of areas of performance that can be improved which is critical for running a business highly focused on continuous improvement.
  2. Streamline Auditing 
    Auditing can be a big undertaking for any business, but they can get trickier in the healthcare industries. If you spend months collecting paper-based evidence to prove how your business complies with the regulations and standards, it’s the best decision to look for a cloud based integrated system. Having an integrated Quality Management System (QMS) can provide insights on high-risk items that need prioritised action ahead of time. This can save your organisation time and money further down the track during the external auditing process.
  3. Avoid Non-Compliance 
    By streamlining your processes, you’ll be more organised and can more effectively stay updated on legislation pertaining to practice standards which apply to your business. On the other hand, you can also monitor ongoing compliance and avoid any risk of fines and penalties to your business.
  4. Increase Productivity 
    After migrating your existing systems to one QMS, you can reduce the time spent managing multiple processes, which can then be redirected towards your clients. Furthermore, by using a cloud-based web-app you’ll be able to effectively train staff with the best practices from day dot. This will streamline workflows and reduce some significant risks.

Ensure your staff are compliant, have time to deliver a quality service and operate efficiently in growing your organisation to meet the needs of the NDIS sector. Align your organisation’s purpose and strategic direction with our all-in-one software to manage policies, processes, documented information, and continuous improvement opportunities.

Request a free demo today!

Centro QMS is a fit-for-purpose NDIS and Aged Care quality management solution. Our intuitive products allow for the seamless sharing of policies, processes, files, information and knowledge within an organisation that help transform organisational compliance. 

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