Admin Support Services

Helping time-poor organisations make the most of Smartrak

A dedicated expert to help you manage and administer your Smartrak solutions

Administration support so you can concentrate on your business

Choose the level of administration support you want for a fixed monthly charge

Expert analysis to ensure your Smartrak solutions deliver real value for money

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Helping you achieve more by removing the administration burden

Let a dedicated Smartrak expert manage your solution so you can focus on what matters.

Admin support to help you get where you need to go

Smartrak is a rich source of information that can deliver real benefits to your organisation. But if you’re too busy with other tasks and responsibilities getting the most out of Smartrak will be a real challenge. Smartrak’s Admin Support Services provides a dedicated Smartrak expert who is informed on your business and understands your goals.

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Our customers

Admin Support Services

Product Features

With you every step of the way

By engaging with a Smartrak expert, you aren’t just outsourcing tasks, you’re gaining a valuable team member who is committed to seeing your organisation grow. Your Smartrak expert will be briefed on the challenges and goals that makes your organisation unique, while maintaining the strictest level of confidentiality, so you can concentrate on your business.

The choice of either monthly or bi-monthly meetings with both your admin support person and Customer Success Manager will ensure you’re kept up to date on your organisation’s performance, tackle any upcoming challenges, and kept in the loop on Smartrak feature upgrades and system changes.

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Expert analysis

To get the most out of Smartrak, you need to turn raw data into actionable business intelligence. By working with our admin support team, you’ll ensure you can identify ways to drive productivity, fleet efficiency, and savings. Whether this is by recognising ways to reduce fuel costs, highlighting underutilised or ill-matched fleet vehicles, or proactively identifying driving behaviour issues, you can rest in the knowledge that you’re getting the most out of your fleet and asset data.

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Pool booking and fleet management support

Fleet management can be a massive undertaking. A Smartrak expert can help you tackle tasks such as Odo, Hubo, and RUC calculations, along with identifying opportunities to improve efficiencies, reduce waste, and underutilised vehicles. They can also update pool booking user groups, vehicle typles, and identify instances of unauthorised vehicle use.

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