In healthcare and community services, we spend every day thinking deeply about the care we provide - but how often do we pause to consider our own safety on the road or when working alone?
Protecting staff is just as critical as caring for patients. For teams travelling to deliver essential services, particularly those working solo, rurally or under pressure, ensuring safety and compliance with health and safety laws is essential.
Compliance responsibilities
Under New Zealand’s Health and Safety at Work Act 2015 (HSWA), organisations are legally responsible for identifying, monitoring, and managing risks to workers’ health and safety. Vehicles used for work are considered part of the workplace, meaning any staff travelling on duty fall under these obligations.
Under Australia’s Work Health and Safety Act 2011 (WHS Act), organisations - referred to as a Person Conducting a Business or Undertaking (PCBU) - have a legal duty to ensure, so far as is reasonably practicable, the health and safety of workers while they are at work. Vehicles used for work purposes are considered part of the workplace, meaning any staff driving or travelling on duty are covered by these obligations. This includes managing risks associated with driving, vehicle condition, fatigue, and working alone.
Failing to manage these risks can result in serious consequences for your staff and your organisation, including injuries, legal penalties, or reputational damage.
Healthcare and community organisations face unique challenges:
Community workers and medical professionals visiting patients alone
Staff transporting critical medical supplies or sensitive equipment
Tight budgets, growing service demands, and complex scheduling
These factors make it essential to have a robust safety and compliance system in place.
How Smartrak supports compliance
Smartrak offers solutions to keep your organisation compliant and your staff safe:
1. Vehicle and driver compliance tracking
Automate checks and scheduling to ensure every vehicle is safe and roadworthy. This includes pre-start and post-trip inspections (SmartStart), maintenance reminders, Warrant of Fitness scheduling, driver licence checks through PoolCar (pooled vehicle management) and KeyMaster (key cabinet), and fleet servicing, and RUC management.
2. Driving behaviour monitoring and incident reporting
Identify unsafe driving behaviours, reduce accident risks, and maintain evidence of due diligence. Smartrak offers driver behaviour monitoring including Overspeed Monitoring, Harsh Driving, Driver Identification, Crash Detection (with emergency alerts), and behavioural analytics reporting and dashboards.
Demonstrate ongoing compliance and continuous improvement. Smartrak offers a range of reports and dashboards to understand risk and take action.
Integrating compliance into daily operations
With Smartrak, compliance is not an added task - it’s embedded into your operations, giving you peace of mind that your staff are protected, vehicles are safe, and your organisation is meeting legal requirements.
Take action today
Protect your staff, reduce risk, and simplify compliance. Request a demo of Smartrak’s fleet and safety solutions to see how your organisation can stay safe, efficient, and compliant.
Many fleet managers think of Chain of Responsibility (CoR) as something that only applies to heavy trucks and freight operations. In reality, CoR can affect light fleets too - vehicles like cars, vans, utilities, and small delivery trucks - whenever a business’s decisions influence how those vehicles are used on the road.
What is Chain of Responsibility?
CoR is a legal framework that makes everyone in the transport chain accountable for road safety - not just the driver. It recognises that decisions made off the road - scheduling, loading, vehicle maintenance, route planning, or even pressuring a driver to meet deadlines - can influence safety outcomes.
For light fleets, CoR applies in many common scenarios:
Expecting staff to drive excessive distances in a short timeframe
Failing to maintain vehicles or ensure tyres, brakes, and safety equipment are fit for purpose
Loading vans, utes or cars in a way that affects vehicle stability or braking
Scheduling routes that encourage speeding or unsafe driving practices
Even though these vehicles are smaller than heavy trucks, unsafe decisions can still lead to accidents - and the organisation can be held legally responsible.
Who it applies to: • Fleet managers or supervisors directing staff driving patterns • Companies setting delivery schedules or rostering that encourage unsafe driving • Failing to maintain vehicles or provide proper load restraint
Key obligations: • Ensuring vehicle safety - vehicles must be well-maintained and fit for use • Managing driver behaviour - prevent unsafe driving, speeding, or fatigue • Safe scheduling and workloads - allow enough time to complete tasks safely • Load management - even in vans/Utes, improperly loaded vehicles can create risks
Key takeaway: If your business influences how a driver operates a light vehicle, CoR applies.
Key takeaway: Businesses must take reasonably practicable steps to eliminate or minimise risks. Failing to do so can result in fines or enforcement action.
Penalties can include fines and enforcement action even if no accident occurs, because CoR focuses on preventing risk, not just punishing crashes.
Non-compliance can trigger fines, enforcement notices, or prosecution even without an incident.
How Light Fleet Operators Can Manager CoR Risk
By understanding CoR, even light fleet operators can reduce accidents, protect drivers, and stay compliant with both NZ and Australian law.
Maintain vehicles regularly - brakes, tyres, lights, and safety systems must be checked and serviced.
Set realistic schedules - avoid pressuring staff to drive long hours or rush deliveries.
Train staff on safe driving practices - including vehicle loading, speed limits, and fatigue management.
Use telematics and monitoring systems - track driving behaviour through GPS telematics, compliance and Driver Identification tools, to alert managers to unsafe practices, and support compliance documentation.
Document policies and processes - clear procedures show that the organisation has taken proactive steps to manage risk.
Smartrak and CoR Compliance
Integrating our solutions including fleet telematics, fleet servicing, pool vehicle management, Driver Identification, and or range of driver safety solutions with CoR responsibilities provides a clear view of your fleet. Monitoring driver behaviour, vehicle usage, and load safety supports a safer, compliant light fleet while demonstrating due diligence under the law.
By using the panel, agencies can streamline procurement and avoid lengthy tenders while securing services tailored to their needs.
Smartrak is already working with many healthcare, education, and other public sector government organisations every day.
"Joining the AoG Fleet Management Services panel solidifies our longstanding commitment to government agencies across New Zealand,” says Casey Molloy, Smartrak CEO.
“Over the past years, we’ve been focused on delivering tailored fleet management and safety solutions directly to agencies. Being part of this panel now allows us to provide those same trusted services more efficiently through a framework designed to simplify procurement, support transparency, and deliver value."
Agencies engaging Smartrak through the AoG panel benefit from cost savings, transparent administration, and operational flexibility. Eligible organisations, including government agencies, state-funded schools, and other publicly funded entities can now sign up to the contract via the MBIE procurement portal and immediately begin leveraging Smartrak’s solutions to streamline their operations and improve fleet management and safety delivery.
About Smartrak Smartrak is a leading provider of fleet management, telematics, and safety solutions in New Zealand and Australia. Renowned for serving critical public sector clients, Smartrak enables organisations to optimise fleet performance, keep people safe, and meet sustainability goals.
For media or procurement enquiries, please contact: Rachel Knopp Marketing Coordinator, Smartrak
rachel.knopp@smartrak.com
New Zealand Government building photo by twinkledee.
Secure and manage your fleet and asset keys with KeyMaster
KeyMaster automates the check-in and check-out process, so you or the person in charge of keys doesn’t have to. It offers a centralised location to store all of your fleet’s keys and ensures that only the person with a valid booking can take a key.
KeyMaster: smarter key control made simple
Know where your keys are – KeyMaster links keys to PoolCar bookings, so only the correct key goes out and staff can track it at every check-out and check-in.
24/7 self-service access – Users enter their booking number on the touchscreen to check out or return keys quickly, without staff support.
Record trip details on the spot – Capture odometer readings, fuel levels, damage notes, and a photo of the user at each check-out and check-in for security and compliance.
Controlled, booking-based access – The system restricts access by licence, department, or cost centre. If users don’t collect keys within 30 minutes, it cancels the booking automatically.
Reliable operation during outages – With battery backup and multiple connections, KeyMaster keeps working even if power or network fails. A mechanical override ensures access in emergencies.
Real-time alerts – Receive notifications for overdue returns, unused bookings, or power loss so you can proactively manage your keys.
Watch our short video to see how effortlessly you can collect and drop-off a key with KeyMaster.
Get in touch for a full demo
Discover why KeyMaster is the easiest, most reliable way to control your fleet keys — reducing risk, saving time, and improving operational efficiency.
Contact us today to see KeyMaster in action.
Across government and healthcare, we know there are dedicated people working hard to manage their fleets and assets.
Yet New Zealand ranks fourth-last in the OECD for public asset management¹ - the result of decades of underinvestment, ageing fleets, and fragmented records. Without complete visibility or reliable data, it’s difficult to make informed, strategic decisions.
To drive meaningful change, organisations need to uncover inefficiencies, improve utilisation, and build a clearer picture of their fleets — creating the foundation for lasting improvement.
Government’s need for data-driven asset management
The New Zealand Government’s Draft National Infrastructure Plan calls for smarter investment, future-focused resilience, and improved infrastructure stewardship. It reflects a growing recognition that data-driven asset management isn’t just a compliance task - it’s a strategic imperative.
For government agencies and public organisations - especially councils and publicly funded entities like health services - embracing a data-led approach to fleet and asset management is no longer optional. It’s essential for unlocking long-term public value, improving sustainability, and ensuring every dollar is spent where it delivers the greatest benefit to communities.
The challenge: underutilisation, aging fleets, and poor visibility
New Zealand ranks fourth to last in the OECD for public asset management¹, and the consequences are clear: reactive maintenance, poor asset utilisation, and high long-term costs. Many agencies report non-compliance with Cabinet expectations regarding asset registers, depreciation funding, and asset management plans.
The result? Strategic investment is frequently sidelined by the need to ‘keep things running’.
The impact on fleet operations
The average government fleet contains 21% surplus vehicles, with some organisations reaching as high as 37%².
Light vehicles over 15 years old make up around 39% of New Zealand’s national fleet, contributing to higher emissions and running costs³.
EV adoption is stalling after the removal of incentive schemes, despite public sector decarbonisation targets.
At the same time, agencies face increased service demand, budget constraints, and mounting pressure to meet both climate and economic outcomes. For operational and executive leaders, the question is no longer whether to act, but how to act effectively.
The policy shift: new procurement rules and rising expectations
Proposed policy reforms include introducing an “economic benefit test”- requiring agencies to demonstrate how procurement decisions support New Zealand’s broader economic goals.
While these changes reduce red tape and favour local suppliers, they also introduce uncertainty. Without clear mandates, agencies must now balance short-term budget pressures with long-term sustainability and risk outcomes. This makes accurate, timely data more valuable than ever - especially when justifying fleet investment, managing operational risk, and optimising resource allocation.
The solution: strategic asset management built on data
At Smartrak, we help government and healthcare organisations transition from reactive, fragmented asset management to insight-driven management.
Our pool car booking (PoolCar) and telematics solutions modernise fleet and asset operations - supporting government expectations around compliance, reporting, and sustainability, including reporting to gain insights on FBT, maintenance, optimisation, budget allocation, and emissions.
With Smartrak, you can:
Build a single source of truth for all assets, including age, utilisation, maintenance history, and location
Identify and retire surplus vehicles, to right-size fleets, and reallocate resources to priority areas
Enable pool booking and automated scheduling to increasing utilisation
Monitor driver behaviour, safety, and lone worker risks, with real-time GPS, alerts, lone worker safety devices, and reporting
Support electrification by making EVs just another pool vehicle - with real-time battery charge visible from back at the office, and EV bookings automatically shuffled to meet trip demands based on battery charge
Provide evidence through reporting for funding bids, budget justifications, or policy compliance
Healthcare and government organisations can move beyond compliance and unlock real, measurable public value.
Addressing emissions, without the guesswork
While the removal of EV mandates introduces a risk of stagnation, Smartrak’s emissions reporting provides a way forward. Smartrak’s Emissions Report offers a simple, automated way to track your fleet’s greenhouse gas emissions (GHGs) for all vehicle types. By combining verified vehicle emissions profiles with real-time telematics data, it delivers accurate, standards-aligned reporting - no spreadsheets required.
This empowers COOs, CFOs, and asset managers to:
Build evidence-backed cases for EV investment or lower-emitting vehicles
Avoid overcapitalisation by targeting the right vehicles for replacement
Identify underutilised assets that can be retired or redeployed
Plan EV charging infrastructure
For example, health fleets operating in rural regions can use Smartrak to determine which vehicles and locations are best suited for EV transition, while ensuring continuity of service.
Fleet safety and staff wellbeing
Health and safety is a top concern across government sectors - especially in mobile and remote workforces such as health, social services, or infrastructure maintenance, where staff may work in rural locations or engage with members of the public in unpredictable or sensitive situations.
Smartrak supports a proactive safety culture with:
Driver behaviour scoring and overspeed reporting to encourage safer driving habits
These features reduce risk, support lone workers, and provide auditable data for health and safety reporting - meeting and exceeding regulatory requirements.
Partnering for a smarter, more sustainable future in the public’s interest
Smartrak has a proven track record supporting councils, health boards, and government agencies. We understand the strategic and operational challenges you face - and we have the solutions to help you meet them.
Whether you're looking to consolidate your asset register, optimise fleet usage, or plan for the future, Smartrak is ready to help.
New Zealand Government building photo by twinkledee.
Fleet Managers may worry that telematics devices can drain a vehicle’s 12-volt battery. In reality, these devices are engineered to draw very low current - typically around 80 milliamps (mA) - when the vehicle is off, and many enter a low-power sleep mode during inactivity to further preserve battery life.
When it comes to battery drain, instead of telematics being the culprit, telematics can in fact help to reveal the reasons why your 12-volt battery is going flat.
How telematics collects battery data
Telematics devices are connected to a vehicle’s battery either directly, via the vehicle’s CANbus (Controller Area Network bus), or via the OBD port in that vehicle. Data is collected to provide insights into vehicle performance, battery health, and other key metrics.
How telematics devices use power
Smartrak customises its devices (power management settings) to have minimal draw on a 12-volt battery. Telematics devices are designed with smart power management features and operate in different modes including Online Deep Sleep Mode which uses 11mA + 1 mA with the CAN Control assuming it’s also asleep.
For example, Smartrak’s Nextrak device draws just ~12 mA in deep sleep mode and up to ~130 mA when actively transmitting. The actual consumption depends on device settings like update frequency, sleep mode configuration, and external sensor use.
When might a telematics device drain a 12-volt battery?
It’s important to note that a telematics device’s draw on a 12-volt vehicle battery can vary widely. Settings on a telematics device are often customisable, and many devices can be configured to enter deep sleep automatically after a period of inactivity. Features like frequent GPS tracking, always-on cellular connections, or wake-on-motion settings will all increase power draw. If a vehicle sits unused for days or weeks a low standby current from the telematics unit can drain the battery over time.
When is a battery “flat”?
It may surprise you that a 12-volt lead-acid car battery is actually 12.7+ volts at resting. 12.7 volts is considered 100% capacity while 12.1 volts is half capacity (50% State of Charge), and a flat battery is 11.3V or lower.
Voltage
State of Charge (SOC)
Startability
12.7+V
100%
✅ Easy start
12.3V
~75%
✅ Usually OK
12.1V
~50%
⚠️ Risky
11.8V
~25%
❌ Often fails
11.3V or lower
<10%
🚫 Dead battery
12V Lead-acid Battery State of Charge vs Voltage
12-volt batteries in EVs and ICE vehicles
ICE vehicles typically use a 12-volt battery to power all electrical systems.
EVs have a 12-volt battery for low-power electronics (lights, infotainment, door locks, safety features) and a traction battery (high-voltage or HV battery) to power the motor and main vehicle functions like heating, cooling, and charging.
How to measure a 12-volt battery charge
Beyond telematics, there are other ways to measure battery charge, including:
Multimeters allow for direct measurement of the battery's voltage
Battery testers often provide more information than a multimeter, such as the battery's cranking amperage and state of charge
Telematics devices, including Smartrak’s vehicle tracking devices, offer an optional API “Device health check” that pulls through vehicle battery data. Note that Nextrak and OBD-II also monitors the real-time EV battery traction battery charge data.
Vehicle issues diagnosed through 12-volt battery data
By tracking 12-volt battery voltage levels, Fleet Managers can detect anomalies that may indicate underlying issues.
ICE vehicle issues diagnosed
The following are some real-world examples where 12-volt battery data has helped diagnose issues in ICE vehicles.
Phantom battery drain - hidden electrical fault - A vehicle’s battery consistently showed low voltage readings, even after full charges. Telematics data revealed overnight power drain, despite the ignition being off. Diagnostics uncovered an improperly wired aftermarket accessory continuously drawing power.
Starter motor failure - slow cranking alert - Telematics recorded consistent voltage drops during ignition, even though the battery appeared healthy. Maintenance logs noted repeated slow start issues, which were traced to a failing starter motor drawing excessive current.
Key-on (using accessories) without the engine running -Telematics data revealed frequent use of accessories (e.g., lights, infotainment) with the engine off, leading to battery drain. Fleet managers implemented driver training and automatic shutoff systems to mitigate this issue.
Temperature-related battery performance drops - A fleet operating in extreme cold experienced unexpected battery failures. Telematics data flagged sudden voltage drops during early morning startups, correlating with low temperatures. The solution was to implement insulated battery covers and scheduled pre-heating to mitigate cold weather effects.
Fleet-wide battery health monitoring - proactive replacement - Aggregated voltage data across a fleet revealed that some vehicles consistently operated at lower voltages. Telematics insights predicted which batteries were nearing end-of-life, allowing for proactive replacements before failures occurred.
EV issues diagnosed
The following are some real-world examples where 12-volt battery data has helped diagnose issues in EVs.
Phantom drain (parasitic loss) - Excessive battery drain while parked can be caused by always-on background systems such as thermal regulation, connectivity modules, or software updates including a vehicle’s third-party apps communicating back to the vehicle manufacturers.
Charging interruptions - A sudden stop in charging is often due to charge station faults, damaged cables, or restrictions from the vehicle's battery management system (BMS).
Slow charging speeds - Often caused by a degraded traction battery, poor environmental conditions, or EVSE (charging station) limitations.
State of Charge (SoC) reporting errors - Incorrect charge readings may be due to faulty sensors or software miscalculations, which can be diagnosed through voltage trends and anomaly detection via telematics.
EV Traction battery faults caused by 12-Volt battery issues
On the flipside, a faulty 12-volt battery can cause issues in an EV. Although EVs rely on a high-voltage traction battery for propulsion, a weak or faulty 12-volt battery can prevent the vehicle from operating altogether. Here are common problems tied to the 12-volt system:
Vehicle wake-up and control systems: The 12-volt battery powers essential control units, including those that manage the traction battery. If the 12-volt battery is flat, the EV may fail to start or appear completely unresponsive—even with a fully charged traction battery.
Charging system dependencies: Most EVs recharge the 12-volt battery via the high-voltage traction battery through a DC-DC converter. If this converter fails, or the 12-volt battery is compromised, the vehicle may not charge or operate correctly.
High-voltage safety interlocks: Critical safety systems rely on a functioning 12-volt supply to engage or release interlocks. A failed 12-volt battery can disable access to the traction system or force the EV into restricted mode.
Monitoring battery health with Smartrak’s Solutions
There are several ways Smartrak's solutions can assist with monitoring 12-volt vehicle battery health.
Telematics
Our AVL GPS trackers perform a battery diagnostic check every four hours
Fleet Managers can set up battery notifications and be alerted when a battery is low or has gone flat
A Battery Status Report is available through our telematics system
Battery status can also be viewed in Smartrak’s maps interface by hovering over a vehicle to see individual details
Telematics can be used to collect not only battery data, but key on/off, idle time, booking period, and more. This data contributes to Smartrak’s Utilisation Report, and Trip Report which are useful tools for homing in on underutilised vehicles, and vehicles with long periods of non-usage.
If GPS tracking is not installed, PoolCar reports can provide insights into vehicle usage and optimisation. This helps to identify vehicles at risk of 12-volt battery issues due to infrequent use.
Smartrak customers can find further information in our Self Help resources.
Conclusion
By monitoring 12-volt battery health through data, fleet managers can detect hidden non-battery issues before they lead to breakdowns or other issues. If you do not have access to telematics battery data, try adding regular battery checks to your maintenance calendar and/or trickle charge key vehicles or ATVs, specialist vehicles, and call-out vehicles.
By leveraging data and running reports, fleets managers can improve vehicle reliability and operational efficiency, and monitor and manage battery health - along with eliminating a telematics device as the culprit of 12-volt battery drain.
Get in touch to find out more about how our solutions can help manage 12-volt batteries in your fleet.
When you’re choosing a partner to support your fleet and asset, and safety needs, it’s not just about picking a product - it’s about finding a team who genuinely understand the environment and place you work in.
That’s why partnering with a company like Smartrak - founded in 2006 by a Waikato entrepreneur and proudly based in New Zealand and Australia - makes all the difference.
“We’re close to our customers – literally and figuratively. That proximity helps us develop relationships, understand challenges faster, and respond with solutions that work in the real world.”
Casey Molloy, Smartrak’s CEO
We understand your world
Working across New Zealand and Australia brings its own set of challenges that global providers often don’t quite get.
Harsh rural conditions, huge distances, unpredictable weather, and remote job sites are all in a day’s work for many of our customers. On top of that, local regulations, health and safety standards, and operational requirements are quite different to what’s seen overseas - and local know-how is crucial to doing things properly.
At Smartrak, this is our backyard. Our team lives and works across Aotearoa New Zealand and Australia, facing the same conditions you do. Whether it’s staying on top of New Zealand’s Health and Safety at Work Act or meeting Australia’s Chain of Responsibility rules, we build our solutions to fit your world - not someone else’s.
Solutions built for here, not everywhere
When you choose Smartrak, you’re getting technology designed specifically for New Zealand and Australian organisations - not overseas systems given a quick rebrand. Every product, platform, and service we offer is developed with the challenges of this part of the world in mind.
We know that mobile coverage isn’t reliable everywhere, especially when you’re out the back of beyond. That’s why we offer satellite as well as cellular-connected devices, so your teams stay safe and connected no matter how remote the location. In a single day, you might be managing compliance, overseeing fleet operations, and ensuring employee welfare - everything from busy cities to the remote outback or rural locations. That’s why Smartrak’s solutions are designed to adapt to your needs, wherever the job takes you and your team.
Designed around you and your business
It’s not just the New Zealand and Australian environments that are different - it’s how businesses operate too.
Whether it’s keeping services running in small towns, managing teams working alone in isolated areas, or getting the most out of a fleet, Smartrak understand what’s at stake.
“We’ve spent years working with customers in government, healthcare providers, utilities, and education — so we understand the pressures, compliance requirements, and operational complexity these sectors face. That experience means we can deliver solutions that are not only effective but built to fit how these organisations actually work.”
Casey Molloy, Smartrak’s CEO
Local support
When you do need support, you won’t be stuck dealing with a call centre halfway around the world. You’ll be talking to someone in New Zealand or Australia who understands your business, your challenges, your expectations, and your culture - and we’re ready to help.
“Supporting customers locally means we can have real conversations — we visit sites, we build relationships, and we tailor solutions that make a difference,”
Erena Miller, Smartrak’s Head of Customer Success
Here for the long haul
At Smartrak, we believe in building enduring partnerships — ones that are based on trust, professionalism, results, and shared success. Being locally based means we’re here for the long haul, ready to adapt and support you as your needs change.
“Being local isn’t just about geography — it’s about being available, accountable, and reliable over the long haul. That’s one of the many ways how we measure success.”
Casey Molloy, Smartrak’s CEO
Local expertise makes a real difference
By choosing a provider that’s part of your world, you can get the best outcomes. With Smartrak, you’re backed by a team who:
Knows the local laws and compliance requirements inside out
Designs and supports solutions tailored for New Zealand and Australian conditions
Provides fast, knowledgeable support, in your time-zone
Is committed to the long-term success of organisations and departments just like yours
Get in touch
When you work with Smartrak, you’re working with people who genuinely get what you need - because we live it too. Get in touch for a solution that understands you.
Imagine you’re in the market for a telematics solution. You’ve done your research and found a provider that will meet your operational needs. You’re feeling pretty good. However, your systems administrator and key C-Suite are asking deeper questions about data security, long-term scalability, legal, support, and implementation.
You ask your potential telematics provider and find out that their solutions use third-party integrations.
But what does this mean?
Third-party integrations versus a monolithic solution
Third-party integrations in a fleet and asset management solution mean connecting external software or systems to automate workflows and address functionality.
While this may sound like a flexible approach, fragmented systems often create inefficiencies, compatibility challenges, higher operational costs, longer customer support resolution times, and data security challenges.
What can you do?
Choose a solutions provider that offers a monolithic fleet and asset management solution. Because if you want to improve the efficiency of the daily running of your fleet and benefit from accurate data and reporting, you want all your data in one place.
Benefits of not using third-party integrations
Improved system reliability
Third-party integrations can introduce vulnerabilities, from software compatibility issues to gaps in customer support. A fully integrated platform, managed in-house, ensures ongoing system stability, seamless updates, and a consistently high level of service.
A monolithic solution is where Smartrak specialises. Smartrak ensures systems maintain compatibility and interoperability by developing the systems in a unified piece of software. Smartrak’s solution includes key cabinets (KeyMaster) that have been natively designed to integrate with their fleet and asset booking system (PoolCar) resulting in a configurable self-serve environment. This approach ensures that all components work seamlessly together, offering enhanced performance whilst minimising the risks associated with third-party integrations.
Unified data for better decision-making
When data from telematics, asset tracking, and fleet management exists in separate systems, inconsistencies and data silos become inevitable. A unified solution consolidates all information in one place, offering a single source of truth that drives more accurate insights and informed decision-making.
Smartrak’s monolithic solution includes lone worker safety features within the fleet management ecosystem. Features like Personal Locator Devices (PLDs) and in-vehicle duress alerts ensure that fleet managers can track both vehicles and personnel from the same interface, and act quickly when a situation arises.
Faster implementation and reduced complexity
An all-in-one system lowers implementation costs and deployment time. With fewer dependencies, businesses can onboard users quickly and start seeing a return on investment.
Smartrak’s solution consolidates mixed vehicle tracking, pool vehicle booking, key management, lone worker safety, and fleet maintenance scheduling into one system, eliminating the need for multiple third-party solutions. This results in faster implementation and improved system reliability.
From initial discussions to onboarding and post implementation, Smartrak works closely with customers to ensure their investment is a success, and the value is realised from day one.
Enhanced security and compliance
With rising cybersecurity threats and stricter data protection regulations, organisations need to ensure their fleet data remains secure. A single, well-managed system reduces exposure to security risks and simplifies compliance with industry standards.
Smartrak relies on its integration solution for data handling, which is managed in-house, ensuring:
Data storage onshore in Australia and New Zealand (for respective customers)
Data sovereignty and protection against cyber threats
A seamless user experience without compatibility issues between different software providers
By integrating these capabilities into a single platform, inefficiencies are eliminated, security enhanced, and fleet and asset management simplified.
Reduced legal complexity
Managing multiple vendor contracts can be a legal and administrative burden. Working with a single provider streamlines approvals, simplifies contracting, and reduces legal risks, ensuring compliance and consistency.
Simplified, consistent user experience
Managing multiple systems requires extra training, separate logins, and complex workflows. A fully integrated platform streamlines operations, minimising training needs and maximising efficiency.
Why Smartrak’s solution is smart
Many providers in the fleet management space rely on external vendors to deliver various components of their service. This approach can lead to inconsistent user experiences, higher costs, and operational inefficiencies. Smartrak provides a superior alternative to fragmented solutions.
By developing and managing its own integrated fleet and asset management ecosystem, Smartrak delivers a seamless, secure, and fully configurable SaaS platform.
An integrated solution isn’t just a convenience—it’s a smarter and more sustainable choice. Get in touch to discuss how our integrated solutions can meet your needs.
