Government organizations at the national, state and local levels, as well as health and emergency services, are pushing to better serve their communities, and manage operations.
Public organizations face increased scrutiny with regards to expenditure and managing compliance across their operations. They and the public tend to hold these organizations to a higher standard, and visibility and accountability are key to meeting these expectations.
With increasing demand for services, organizations have a greater need to do more with less, which presents an opportunity to apply the technology that delivers actionable insights and automation.
Operational staff are also spending significant periods outside of the office; driving, and working at home or in the field, which adds an additional layer of complexity to managing staff.