We are the cumulation of the success and innovation of our employees.

We are proud of the fact that the people who work at Smartrak share and uphold a core set of values. Our people are hardworking and highly skilled. We care about the customer and the people we work with.

We strive to attract the best people to our organisation, not just for their skills but also for their contribution to our culture.

We thrive in a supportive environment where we work together to achieve our goals, now and for the future.

If you have the skills and attitude to join us, we will support you to grow and succeed.

Our Values

Current available roles

When we're recruiting you'll find roles advertised here and on or
Manager Customer Success & Acquisition

Let us introduce ourselves

We are a software company that develops fleet and mobility technologies and operates across NZ and AU.  We are a company that is deeply committed to employee engagement and development and can offer numerous benefits over and above a base salary and commission. All staff are included in the company bonus scheme.

Most companies offer flexible working these days and we are no different, so you can mix it up to suit your lifestyle. We also have an active social club, offer a gym subsidy, eye exams, free parking and most importantly, an espresso machine that will give you quality coffee on tap.

Our culture is often described as being family oriented, supportive, outcome driven, flexible and humble.  Continuous learning and improvement are words you should expect to hear often in our company and a personal development plan is created and executed annually, with quarterly reviews to ensure your development stays front of mind. 

Smartrak is part of the Volaris Group that acquires and holds to strengthen and grow vertical market SaaS technology companies. You have the best of both worlds, a small, family feel business, backed by a global entity that brings with it a multitude of experience, networking, collaboration and growth opportunities.

Our core values are:

  • Commitment to each other’s success
  • Reliability in our promises
  • We can learn from everyone
  • Embrace a challenge

The opportunity

This role reports directly to the VP, Fleet and Asset and is responsible for driving new business and growing current business against agreed targets.

You will lead a team of BDM’s and CSM’s, helping them to bring in new accounts and grow existing ones with strategic awareness and contemporary sales methodologies to engage companies looking for solutions to transportation, staff safety and asset management challenges.

The key accountabilities are around sales and business development, to build a strong pipeline and grow revenue through excellent customer relationships.  You will need to learn our product offerings, so being able to understand and articulate the value proposition of technology products is key.   

You will need to manage financial budgeting and accurately forecast sales revenue. Creating management reports that provide valuable insight into the effectiveness of sales, marketing and customer success business plans is also a key requirement of the role.  Couple this with the ability to take a strategic view to sales and be able to execute that strategy to drive the business forward, this is a pivotal and highly influential role with plenty of scope for growth.

Staff engagement and development are really important to us, as we strive to have everyone be the best they can be. So, we need you to be a motivating, supportive and empathetic leader for your team, with a commitment to continuous improvement and an interest in experimenting to find successful strategies for growth.

We need someone who can:

  • Bring us a solid and proven background in sales and experience in managing customer success
  • Sell both hardware and software solutions
  • Lead, develop and inspire a great team of BDM’s and CSM’s, some who are remote, across NZ and Australia
  • Understand sales strategy and be able to develop and execute on one
  • Understand contracts and basics of contract law
  • Take a disciplined approach to sales using proven methodologies and tools
  • Generate key data to enable informed decisions to be made

If you have a degree in a relevant field that would be a bonus, but not a deal breaker as we know that exceptional sales people come from all walks of life, your sales record and experience is what is most important to us.

Do you believe we might be a great fit for you and your career?  Apply via

Please note you must be able to legally work in NZ to be considered. 

Intermediate Software Engineer

About Us

Smartrak creates fleet and mobility technologies that enables the public sector, utilities, not for profit and emergency services to manage and protect their most valued assets (people, vehicles, and assets).

Operating across Australia and New Zealand, Smartrak makes location-based insights visible and actionable so that these organisations can deliver on their promises to the communities they serve; safely, productively, and cost-effectively.

Smartrak is a leader within their market with award-winning location-based solutions and a purpose to generate positive change through innovations that connect, inform, and protect.

What makes an Intermediate Software Engineer at Smartrak

At Smartrak we have multiple service lines and within these service lines are small cohesive, highly collaborative teams of engineers, product managers and shared QA resources. We value customer centricity, software that’s built to perform and to last, continuous improvement, learning and personal development. 

What you’ll be doing

This role reports to the Team Leader/Senior Software Engineer.  The position is responsible for supporting the business in the achievement of the Strategic Plan, specifically the provision of software development as directed by your Team Leader, which meets or exceeds customer expectations. 

Software Development

  • Define current and future requirements
  • Research, design and write new software programs based on company needs
  • Develop existing programs by analysing and identifying areas for modification.
  •  Work with ASP.NET MVC to build enterprise web-based software
  • Investigate new technologies
  • Fault find systems and correct software defects 
  • Collaborating with Product Manager, customer facing teams and others as part of a cross-functional agile team
  • Communicating effectively to both technical and non-technical audiences both verbally and in written form
  • Helping to drive the engineering rhythm and process of the team from planning, resource allocation, design, coding, deployment, and support
  • Mentoring less experienced engineers in your team or other parts of the group

What do we look for?

  • Degree in Software Engineering / Computer Science or equivalent work experience
  •  2+ years of technical work experience
  •  Experience in programming in, but not necessarily limited to: .Net  framework and C# language, ASP.Net, MVC, Web Services (WCF),  HTML5, CSS3, Javascript.
  •  Knowledge of source control systems and processes (SVN)
  • Technical background
  • Excellent oral, written and verbal communication skills
  • Able to work with a diverse team
  • Good customer service skills
  • Good time management skills
  • Able to work with minimal supervision
  • Experience thinking critically about the frameworks, libraries and tools you've used
  • A solution design mindset
  • A focus on quality - we take pride in what we make
  • You're a collaborator, you love coaching, pairing and educating where you can, and learning from your team
  • You’re curious and have a hunger to learn, grow and develop as an engineer and a leader

Why work at Smartrak?

At Smartrak we strive to nurture a great team culture and are strong supporters of work life balance. We offer a flexible working arrangements so if you need to get the kids to school, or need some headspace space to smash out a complex algorithm then we can accommodate you. 

This can be a mix of off-site and on-site hours, or 100% in the office.  The choice is yours!

In Hamilton, the Waikato Innovation park is a beautiful environment to work in, with plenty of free parking, excellent café, and only a few minutes from the centre of town. The Waikato Innovation Park is a hub for some of the most innovative tech start-ups in the region, so if you are looking for opportunities to grow your network and connect with like-minded innovators, joining the team at Smartrak is a great start.  

We also offer:

As well as a competitive remuneration package, that includes a bonus, and flexible working options we also offer:

  • Free social club
  • Free branded clothing
  • Heavily subsidised gym membership
  • Free eye exams and more

Smartrak is owned by Volaris Group and while operates quite independently for the most part, is also part of a much larger eco-system of vertically integrated software businesses across the globe.  This provides a unique and exciting environment where employees can access learnings, training and best practise from a wide variety of similar but different businesses.

At Smartrak your development is not limited to simple functional roles, and we are committed to developing leadership, innovation and soft skills that are core to all successful careers. 

Our Culture

We are an innovative company; our people and their ideas are key to our success, so we have created a culture where creativity thrives. 

Contributing to this is a commitment to research and development, a workplace environment that allows our people to develop innovative ideas, and a senior management team that supports turning those ideas into reality. 

We’re servicing an industry that is evolving at breakneck speed with new technology developments that impact our customers happening almost daily.
We operate in a fast paced, agile, inclusive and friendly environment.

We are an equal opportunities employer and can only employ people who are legally entitled to work in New Zealand.

Apply for this position via

Our Internship program

Smartrak offers internship experiences within our Marketing department and looks to current and past interns to fill any new roles we create. The internships are structured to provide opportunities for university students to get significant hands-on experience, whilst receiving ongoing education and training of tools and platforms they’re likely to encounter across their career. Applications are open throughout the year, with part-time and full-time opportunities available.

What our staff have to say

  • I started working at Smartrak 5 years ago and from the start I knew that it was a supportive, hardworking, fun environment. Today, it remains just as positive, with the awesome group of passionate individuals that I am blessed to work with every day.

    After a couple of years (and some maternity leave in between) I’ve been given the opportunity to move into a leadership role for the Customer Service team.

    I continue to be encouraged to learn throughout my journey, a sentiment that is echoed throughout the organisation with ongoing training and personal development a cornerstone in all areas of the business.
    Sarah Masefield
  • I’ve been at Smartrak now for two years. I initially started as the Marketing Coordinator, but I’ve recently transitioned into a new role as a Marketing Strategist.

    It may sound terribly cliché, but Smartrak isn’t like other organisations. People truly do come first. I’m given the flexibility to schedule my work around my personal life. This has been especially important during COVID, when looking after a newborn.

     I’m amazed at the fact that they care so much about my professional development; not just where I am now, but what I want to achieve in the future. My manager and I are constantly trying to identify projects and opportunities that will develop the skills I’ll need to advance in my career. 

    Nick Allan
  • As a marketer, I’m particularly drawn to two attributes of the Smartrak approach.

    1. Solutions development goes beyond ‘product fit’ and looks to generate genuinely beneficial change.
    2. The company never rests in its drive to be a thought leader.

    Both of these ensure I work in an environment where resonant messaging and incisive thinking are valued.
    Andrew Hollis
  • Smartrak is a great place to work!

    My time at Smartrak started 9 years ago. Reflecting back on this time, what stands out to me is the care and respect we had for each other. To this day, that has not changed, although the size of the company has grown ten-fold. This core belief is the reason why Smartrak remains great.

    Smartrak not only represents an amazing, fun place to work but also a place of great opportunity. Another core belief of the company is that the work we do is meaningful and that it provides the opportunity for everyone to grow both professionally and personally.

    Jacob Toye

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