Careers

We are the cumulation of the success and innovation of our employees.

We are proud of the fact that the people who work at Smartrak share and uphold a core set of values. Our people are hardworking and highly skilled. We care about the customer and the people we work with.

We strive to attract the best people to our organisation, not just for their skills but also for their contribution to our culture.

We thrive in a supportive environment where we work together to achieve our goals, now and for the future.

If you have the skills and attitude to join us, we will support you to grow and succeed.

Why Smartrak is an amazing place to work


Our Flexible Culture


We grow and Nurture our teams


Our Values

Current available roles

When we're recruiting you'll find roles advertised here and on seek.co.nz or seek.com.au
Manager of Customer Success, Hamilton, New Zealand

About Us
Smartrak creates fleet and mobility technologies that enable organisations to manage and protect their people, vehicles, and assets. Operating across Australia and New Zealand, Smartrak makes location-based insights visible and actionable so that these organisations can deliver on their promises to the communities they serve; safely, productively, cost-effectively, and sustainably.

Smartrak is a leader within their market with award-winning location-based solutions and a purpose to generate positive change through innovations that connect, inform, and protect. 

Who We Are
At Smartrak, we genuinely appreciate the importance of work-life balance as a crucial aspect of healthy work-life suitability. Whether you need to drop off the kids at school or require some quiet time to tackle a complex algorithm, we've got you covered. Trust in our commitment to providing adaptable working arrangements that cater to your personal and professional needs, empowering you to manage your time effectively, maintain a sustainable lifestyle, and achieve your goals. 

Our organisation is founded on the belief that collaborating with exceptional individuals is crucial for achieving work sustainability. At Smartrak, we actively practice and embody the spirit of supporting each other's success. Our success stems from our dedication to cultivating a sustainable workforce and emphasising the importance of an open, collaborative culture that encourages teamwork, innovation, and continuous growth. 

Your professional growth is very important and underpins our need to develop sustainable talent. As part of the Volaris Group, Smartrak operates independently but also benefits from being part of a larger ecosystem of vertically integrated software businesses worldwide. This unique and exciting environment offers employees access to learnings, training, and best practices from a wide variety of distinct businesses. At Smartrak, your development is not limited to functional roles. We are committed to nurturing leadership, innovation, and soft skills that are core to all successful careers.

About the Role
This role reports directly to our CEO and is pivotal in ensuring our customers and partners receive outstanding engagement and support. You will lead our customer focused team, which includes our Customer Success Managers and Customer Services team. Your leadership will help us to expand existing customer accounts by leveraging strategic insights and contemporary customer engagement methodologies. This is particularly important when engaging directly with our highest valued customers.

The key accountabilities revolve around customer engagement and satisfaction. You will need to build strong engagement and grow revenue through excellent customer relationships. A key aspect of this role involves understanding and articulating the value proposition of our technology products and familiarising yourself with our product range.

You will proactively manage your team for success – promoting a customer centric mentality and bringing key information back to the wider business. You will create management reports that provide valuable insight into the effectiveness of your teams activity and business plans to ensue alignment between different departments.

As we highly value staff engagement and development, we expect you to be a motivating, supportive, and empathetic leader for your team. A commitment to continuous improvement and your own growth is essential. 

What will you bring?
The ideal candidate should bring a minimum of five years’ experience in a senior customer facing role, encompassing sales, customer success, or account management. This experience should include handling complex negotiations with the senior management and procurement teams of clients, and a proven track record of leading successful teams.

A working knowledge of contracts and a basic understanding of contract law are essential, as is experience with Customer Success programs. Strong negotiation skills, particularly in negotiating commercial outcomes, are crucial for this role.

The candidate must possess strong commercial acumen, excellent communication skills (both oral and written), and the ability to deliver to deadlines. They should be innovative, adaptable to changing circumstances, and capable of working effectively with colleagues and clients to resolve issues and meet agreed outcomes and deadlines.

Experience across a range of industries would be beneficial. Ideally, this would include knowledge or experience in one or more of the following sectors: government, public transport, transport/logistics, emergency services, utilities, or fleet management. 

Apply now by clicking on the link:
https://www.seek.co.nz/job/76429263?ref=cm-ui

    Apply Now    
Business Development Manager, Brisbane, Australia

About Us 

Smartrak creates fleet and mobility technologies that enable organisations to manage and protect their people, vehicles, and assets. Operating across Australia and New Zealand, Smartrak makes location-based insights visible and actionable so that these organisations can deliver on their promises to the communities they serve; safely, productively, cost-effectively, and sustainably. 

Smartrak have pivoted towards sustainability helping Federal, State, Local Government, Health and Essential Services decarbonise as they look to electrify their fleet.

We are also a leader in Mobility with Pool Booking software, electronic key management solutions in the form of Key Master and vehicle Keyless Entry. 

Who We Are 

At Smartrak, we genuinely appreciate the importance of work-life balance as a crucial aspect of healthy work-life suitability. Whether you need to drop off the kids at school or require some quiet time to tackle a complex algorithm, we've got you covered. Trust in our commitment to providing adaptable working arrangements that cater to your personal and professional needs, empowering you to manage your time effectively, maintain a sustainable lifestyle, and achieve your goals.  

Our organisation is founded on the belief that collaborating with exceptional individuals is crucial for achieving work sustainability. At Smartrak, we actively practice and embody the spirit of supporting each other's success. Our success stems from our dedication to cultivating a sustainable workforce and emphasising the importance of an open, collaborative culture that encourages teamwork, innovation, and continuous growth.  

Your professional growth is very important and underpins our need to develop sustainable talent. As part of the Volaris Group, Smartrak operates independently but also benefits from being part of a larger ecosystem of vertically integrated software businesses worldwide. This unique and exciting environment offers employees access to learnings, training, and best practices from a wide variety of distinct businesses. At Smartrak, your development is not limited to functional roles. We are committed to nurturing leadership, innovation, and soft skills that are core to all successful careers.  

About the Role 

An exciting new role has arisen at Smartrak Australia for an experienced Government and Large Enterprise Business Development Manager, based in Brisbane. You will work remotely and independently with the support of a talented team and be responsible for all aspects of the sales cycle from pre-engagement through to closed won. 

As a Business Development Manager, your primary responsibility will be to drive growth and expand Smartrak's client base. You will play a pivotal role in identifying and pursuing new business opportunities, forging strategic partnerships, and effectively showcasing Smartrak's value proposition to potential customers. Including the following: 

Identify and engage strategic partners and key industry stakeholders to enhance Smartrak's reputation in Australia.
Generate new business by identifying key prospects at the C-Suite, Upper Management level, understanding customer needs, proposing technology solutions to help organisations better understand their fleet whilst mitigating risk and driving compliance, and closing pursuits to ensure all sales and revenue targets are exceeded. 
Provide high-quality sales presentations, proposals, and RFP responses with assistance as needed. 
Work effectively with other departments and contribute to product enhancements and development. 
Leverage your existing networks to develop relationships, identify growth opportunities and maximise strategic long-term solutions for our clients.    
What will you bring? 

You’ll be a senior business development expert, ideally experienced within the technology, or SaaS solutions space where you have worked across large corporations, critical infrastructure and government agencies.  

You will be results orientated, a self-starter that lives our values, and have a proven ability to meet and exceed sales targets. You will demonstrate professional interpersonal and relationship management skills and have the capability to successfully collaborate with different teams within Smartrak. We’re servicing an industry that is evolving at breakneck speed with new technology developments that impact our customers consistently.  

A passion for sustainability and a natural curiosity to learn about our Industry and the problems our prospective customers are trying to solve.

Apply now by clicking on the link:
https://www.seek.com.au/job/76277165

    Apply Now    
Marketing Coordinator, Hamilton, New Zealand

About Us
Smartrak creates fleet and mobility technologies that enable organisations to manage and protect their people, vehicles, and assets. Operating across Australia and New Zealand, Smartrak makes location-based insights visible and actionable so that these organisations can deliver on their promises to the communities they serve; safely, productively, cost-effectively, and sustainably.

Smartrak is a leader within their market with award-winning location-based solutions and a purpose to generate positive change through innovations that connect, inform, and protect. 

Who We Are
At Smartrak, we genuinely appreciate the importance of work-life balance as a crucial aspect of healthy work-life suitability. Whether you need to drop off the kids at school or require some quiet time to tackle a complex algorithm, we've got you covered. Trust in our commitment to providing adaptable working arrangements that cater to your personal and professional needs, empowering you to manage your time effectively, maintain a sustainable lifestyle, and achieve your goals. 

Our organisation is founded on the belief that collaborating with exceptional individuals is crucial for achieving work sustainability. At Smartrak, we actively practice and embody the spirit of supporting each other's success. Our success stems from our dedication to cultivating a sustainable workforce and emphasising the importance of an open, collaborative culture that encourages teamwork, innovation, and continuous growth. 

Your professional growth is very important and underpins our need to develop sustainable talent. As part of the Volaris Group, Smartrak operates independently but also benefits from being part of a larger ecosystem of vertically integrated software businesses worldwide. This unique and exciting environment offers employees access to learnings, training, and best practices from a wide variety of distinct businesses. At Smartrak, your development is not limited to functional roles. We are committed to nurturing leadership, innovation, and soft skills that are core to all successful careers.

About the Role
The Marketing Coordinator role is responsible for growing Smartrak’s market penetration through the intelligent and engaging use of our marketing automation solutions.  You will work with the Marketing Manager to design campaigns, configure and execute these across our marketing platforms, and ensure integration with Smartrak’s other marketing and sales tools and processes.

Your well-developed communications skills will be put to good use generating exceptional content and engaging with our customers and prospects in person, and online.  As a key member of the Marketing team, you’ll manage the buying journey of customers and prospects, nurturing them until they’re ready to hand to Sales team as Marketing Qualified Leads.

About you
We’re looking for a mid weight marketer to help take ownership of some of our day-to-day marketing platforms and activities. Skills and experience we’re looking for: 

  • 4-5 years experience in a marketing coordinator or similar role
  • Experience using marketing automation (our platform of choice is Marketo)
  • Experience managing and reviewing a CRM such as Salesforce
  • Digital Marketing experience running campaigns across LinkedIn, Google Ads etc.
  • Familiarity with digital marketing stacks that include Google Analytics, social media marketing scheduling, web design (Canva + adobe suite)
  • Experience managing and updating a WordPress based website
  • Event management / coordination experience for tradeshows, webinars, user groups etc.
  • Proven capabilities to run successful end-to-end marketing campaigns, including planning, execution and reporting
  • Have engaged and worked with 3rd party contractors and suppliers to support marketing capacity 

What will you bring?
You’ll be a savvy, driven individual who’s excited by the contribution marketing plays in a progressive organisation and wants to be at the forefront of digital marketing.  The role will provide you with a great foundation upon which to build a successful career within Smartrak and beyond. 

Ideally, you will have a tertiary qualification with a strong marketing focus but most importantly, you love engaging with people and will happily pick up the phone and build rapport with strangers.  You are a self-starter who lives our values, is willing to take a proactive approach to tasks, and is better at finding solutions than pointing out problems. To keep up with our drive and determination, you will need exceptional organisational skills, an ability to manage multiple, competing priorities and enjoy working in a dynamic, fast-paced environment. Smartrak prides itself on being a friendly and relaxed culture, so if that’s what you’re seeking then you will fit in with our team.

Apply now by clicking on the link:
https://www.seek.co.nz/job/76277548

    Apply Now    

Our Internship program

Smartrak offers internship experiences within our Marketing department and looks to current and past interns to fill any new roles we create. The internships are structured to provide opportunities for university students to get significant hands-on experience, whilst receiving ongoing education and training of tools and platforms they’re likely to encounter across their career. Applications are open throughout the year, with part-time and full-time opportunities available.

What our staff have to say

  • I started working at Smartrak 5 years ago and from the start I knew that it was a supportive, hardworking, fun environment. Today, it remains just as positive, with the awesome group of passionate individuals that I am blessed to work with every day.

    After a couple of years (and some maternity leave in between) I’ve been given the opportunity to move into a leadership role for the Customer Service team.

    I continue to be encouraged to learn throughout my journey, a sentiment that is echoed throughout the organisation with ongoing training and personal development a cornerstone in all areas of the business.
    Sarah Masefield
  • I’ve been at Smartrak now for two years. I initially started as the Marketing Coordinator, but I’ve recently transitioned into a new role as a Marketing Strategist.

    It may sound terribly cliché, but Smartrak isn’t like other organisations. People truly do come first. I’m given the flexibility to schedule my work around my personal life. This has been especially important during COVID, when looking after a newborn.

     I’m amazed at the fact that they care so much about my professional development; not just where I am now, but what I want to achieve in the future. My manager and I are constantly trying to identify projects and opportunities that will develop the skills I’ll need to advance in my career. 

    Nick Allan
  • As a marketer, I’m particularly drawn to two attributes of the Smartrak approach.

    1. Solutions development goes beyond ‘product fit’ and looks to generate genuinely beneficial change.
    2. The company never rests in its drive to be a thought leader.

    Both of these ensure I work in an environment where resonant messaging and incisive thinking are valued.
    Andrew Hollis
  • Smartrak is a great place to work!

    My time at Smartrak started 9 years ago. Reflecting back on this time, what stands out to me is the care and respect we had for each other. To this day, that has not changed, although the size of the company has grown ten-fold. This core belief is the reason why Smartrak remains great.

    Smartrak not only represents an amazing, fun place to work but also a place of great opportunity. Another core belief of the company is that the work we do is meaningful and that it provides the opportunity for everyone to grow both professionally and personally.

    Jacob Toye

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