Be it power, water or gas, utility organisations face distinct challenges in the operation, maintenance and management of their networks and facilities.

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With more stringent health and safety legislation, utilities need to identify, assess, and control workplace risks. Lone worker safety has become a focus across utility organisations, with many staff travelling long distances, driving vehicles after hours, and undertaking maintenance and development of utility infrastructure in hazardous environments.

Across Australia and New Zealand, the shift to privatised utility networks, expanding infrastructure, growing populations and tightening margins are driving the need to optimise operational efficiencies and effectiveness, while managing risk. Ensuring better, more affordable customer outcomes requires maximising the productive utilisation of existing organisational fleet and assets. Sharing resources and improving transparency are two ways to achieve this.

Reduce risk

With utilities staff regularly working in the field, environmental risks and remoteness all play a factor in the safety and wellbeing of your staff. Smartrak’s fleet management and lone worker solutions provide the tools to reduce your organisation’s risk.

Keep your staff safe

Be it driving or operating as a lone worker in the field, Smartrak helps keep your staff safe, encouraging safe behaviours and notifying the organisation when the unexpected happens.

Improve visibility

Knowing where your assets are in the field helps manage risk, improve security and streamline management. Import your fixed assets into the map, dispatch and navigate staff to the location, and communicate with them while in the field.


With staff operating in areas with fragile native environments and expanding health and safety legislation, it is important to be able to manage, report and comply with legislation.

Improve efficiencies

Improved dispatching, reduced driving time and proactive management ensures you are operating at maximum capacity. Insight reporting enables you to optimise the composition and size of your fleet.

Power, water and gas utility organisations use Smartrak to support the safety and welfare of employees who often work in remote and high-risk environments

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Case Study – Meridian Energy

Using Smartrak Meridian Energy were able to identify their fleet’s real use profile, which supported the business case for integrating EVs into the fleet.

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GPS does one of the big things Smartrak tells me all the time, which is you can reduce your fleet, reduce your capital, or operating cost.

Nick Robilliard, Meridian Energy

We’ve put our Yarra Valley Water service area and bushfire overlay zones on there, which has been great from being able to tell where the works are occurring that should be taking place in those areas, depending on the different fire danger days.

Dave McLennon , Yarra Valley Water

Smartrak’s reporting, particularly the ability of the system to email suppliers of impending maintenance and service requirements, is excellent.

Wayne Hunt, Top Energy

Want to learn more about how Smartrak supports utility organisations manage their fleet and safety outcomes?

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