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Safety

Lone Worker Safety

Protecting your remote and lone working staff in the field with a robust, and effective safety portfolio
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Ensure staff safety with personal safety devices
Emergency Duress Devices
Timed check-in alerts
24/7 Security Monitoring Integration
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Safety, no matter where your staff are

Your staff are your most valuable asset. Keeping them safe, supported, and connected is essential.

Lone workers aren’t limited to remote locations. Many operate in everyday settings: visiting clients, inspecting worksites, or travelling alone. Each situation carries its own risks, from public aggression and vehicle accidents to environmental hazards or equipment failure.

Smartrak’s lone worker safety solutions give organisations confidence that every worker is visible, connected, and able to call for help when it matters most.

With on-person and in-vehicle GPS- and satellite-enabled devices offering discreet duress alerts, automated monitoring, and 24/7 response options, your team stays safe whether they’re off-site, on the road, or working independently.

Lone Worker Safety device Benefits

Coverage and connectivity, no matter where

Stay connected on or off the grid

Smartrak’s solutions include both cellular and satellite options, ensuring lone workers can always communicate - whether they’re in the city or beyond mobile coverage.
Real-time location tracking

See where your people are, when it matters most

Continuous GPS tracking gives you live visibility of staff locations, enabling rapid responses in emergencies and peace of mind for managers overseeing remote or off-site teams.
Automated safety alerts

Automatic alerts when something’s wrong

Built-in person-down and inactivity detection trigger alerts if a worker becomes unresponsive or falls, ensuring help is dispatched quickly even if they can’t raise the alarm themselves.
Covert duress activation

Discreet alerts for rapid support

Covert duress buttons allow workers to signal for help without drawing attention - crucial for roles involving public interaction or potentially volatile situations.
24/7 Security monitoring

Round-the-clock protection, day or night

Organisations can manage alerts internally or through Smartrak’s trusted 24/7 monitoring partners across Australia and New Zealand, ensuring immediate action at any time of day.

Lone Worker Safety Devices

Frontline Safety Devices
For frontline staff who regularly engage with the public, travel between locations, and face risks ranging from vehicle accidents to verbal aggression, these personal safety devices offer reassurance and immediate access to help when needed.

Personal Locator

GPS tracking with a manual duress button for instant emergency alerts.
Product Info

Mini PL

Compact, discreet, and ideal for customer-facing or public-interaction roles.
Product Info

Spot Gen4

Rugged, IP68-rated satellite device that keeps staff connected beyond cellular coverage.
Product Info
High-risk Safety Devices
For employees operating in hazardous or isolated conditions, advanced features like ‘person-down’ alerts and dual communication options are vital. Smartrak’s high-risk safety devices deliver both.

Protector Pro

Designed for workers frequently alone in high-risk environments, with multiple duress options and reliable two-way communication.
Product Info

InReach 86i

Extends safety coverage using satellite connectivity for areas without mobile signal.
Product Info
Specialist Environment Safety Devices
Extreme conditions demand equipment that won’t fail. Smartrak’s specialist devices are built for durability and compliance in volatile, dusty, or rugged environments.

Protector EX

Supporting welfare of staff in the field who operate in volatile, high-risk environments such as gas refineries, mines, farms and chemical storage facilities.
Product Info
In-vehicle and Driver Safety
Many lone workers are also lone drivers. Smartrak’s Driver Safety solutions protection staff on the road with Crash Detection, Emergency Dash Switches, and Speed Monitoring to encourage safer driving behaviours and support faster responses after incidents.

Which lone worker solution is right for your organisation?

Integration with Smartrak’s Ecosystem
Smartrak’s Lone Worker solutions seamlessly integrate with our broader safety and fleet management platform. 

Lone worker devices and vehicles are visible together on a single map. You can manage alerts, such as Crash Detection, centrally and combine reporting for a complete view of workforce safety.
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What our Customers say

  • “Our staff are often working in remote areas without mobile coverage. We needed a solution that would let us know where they are and how safely they’re driving.”
    Kathleen, Wellbeing and Safety Advisor, Primary ITO
    “Some of our team members go out into remote areas. They might find themselves in a situation where their vehicle gets bogged, or there’s an incident with a customer, or they’re in a car accident. A key reason for investing in the system was the duress capabilities that makes sure our team members have the ability to contact people within the business.”
    Bevan Knowles Team Leader Fleet and Facilities TasNetworks
    “There was no real pushback from staff, they saw that if something did happen, they had a safety device and system that was there for them.”
    Murray Irrigation HSE Support Manager.
  • “Our business is involved in working in provincial and rural areas where we have lone worker situations. Some of these areas where staff are driving are also quite volatile in terms of the weather and other risk factors”
    Nick Robillard Procurement & Property Manager, Meridian Energy
    Meridian energy logo
    “When we have an emergency event and someone presses the alert button, the first thing we do is call their phone. If we can’t get through, we contact their manager. Failing that, I use the Smartrak map interface to locate the closest vehicle and have that person go to the scene.”
    Kathleen, Wellbeing and Safety Advisor, Primary ITO

Related Solutions

Get in touch to find out how we can help keep your lone worker safe

We’re happy to answer any questions you have and help you find the right solutions.
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