Whether it’s a bug, help or guidance on how to complete a task, the need to order more hardware, or you’re wanting to get the most out of your technology; Smartrak is here to support you.
Within your company you will have a 'Level 1 Support Contact' (administrator). This person has been trained by Smartrak to get the best from your solution. This Level 1 Support Contact should be your first port of call.
Service desk
A Level 1 Support Contact can contact our Customer Experience team through the Service Desk.
If you need support in using the system or gaining access, please contact your Level 1 Support contact internally. If you’re unsure who that is or are unable to gain access to the system, you can submit an enquiry at the below contact form:
