Whether it’s a bug or you’re wanting to get the most out of your technology, Smartrak is here to support you.

You will have a resident expert within your company who has been trained by Smartrak so you can get the best from your solution. This Level 1 Support contact should be your first port of call.

Service desk

Level 1 Support contacts at Smartrak customers can contact our Customer Experience team through the Service Desk. Whether it’s a bug, help or guidance on how to complete a task or you wish to order more hardware. The service desk is the correct place.

Not a Level 1 Support contact?

If you need support in using the system or gaining access, please contact your Level 1 Support contact internally. If you’re unsure who that is or are unable to gain access to the system, you can submit an enquiry at the below contact form: