Whether you need help resolving an issue, guidance on using Smartrak, or assistance ordering additional hardware, we’re here to help.
Your organisation will have a designated Level 1 Support Contact (administrator), who has been trained to help you get the most out of your Smartrak solution. Please contact them first for support.
Customer Service Desk
Log a support ticket to report an issue or request assistance. This helps us track your request, direct it to the right team and work towards a timely resolution.
Find guidance on setting up and using and managing your system. Self-help is available to all Smartrak users, from system administrators to everyday users.
